To establish a consistent set of standards for the operation of Children's Supervised Contact services. Members of the New Zealand Association of Children's Supervised Contact agree to adhere to these standards.
These standards should be read in conjunction with the Constitution of the Association and the Court Protocols.
Supervised contact: Means contact by a parent or parents or other persons significant to the child in the presence of an independent third party. Contact may result from:
Day-to-day Parent/Caregiver: The person with the primary care of the child(ren). This may not be the child's biological parent but someone acting in place of that parent.
Contact Parent/Caregiver: The person who does not have day-to-day care of the child(ren) but to whom the child has the right of supervised contact.
Service provider: An organisation which provides one or more of the contact services outlined above.
STANDARDS FOR CHILDREN'S SUPERVISED CONTACT SERVICES
These standards have been developed as a result of a decision made at the inaugural New Zealand Conference on Children's Supervised Contact in June 1997. At the Annual General Meeting of the New Zealand Association of Children's Supervised Contact in November 1997 it was agreed to trial this draft of the standards until the next AGM of the Association.
Standard 1: Principles of the Service
Services will operate according to the following principles:
The following documents underpin the delivery of children's supervised contact services:
Standard 2: Management of the Service
All services will have a clearly defined management structure.
Standard 3: Staff
All services will have a personnel policy which covers the following:
Standard 4: Security
All services will establish procedures which ensure that as far as possible the safety of the child, the day-to-day parent/carer, the visiting person, and the service staff can be ensured. These procedures will include:
Standard 5: Confidentiality
All services will have a policy on confidentiality which will include:
Standard 6: Administrative Functions
Management of the service will put in place administrative procedures which enable the service to run smoothly and preserve the privacy of the clients. These processes will include:
Standard 7: Intake
All services will have a process for intake of clients. This will include:
Standard 8: Contracts
Contracts will be established between the service and all adult parties. There will be separate contracts for the day-to-day carer and visiting person. The contracts will be written documents and signed by the clients and the service. Contracts will include agreement to:
Standard 9: Running a Contact Session
Services will establish procedures for running contact sessions. Procedures will cover the following:
Standard 10: Professional Observation of the Child During Contact Sessions
Services may be asked by any of the parties to an order for permission for professionals to observe a child or children at a contact session. Each service will develop a policy covering this possibility including the right of the service to refuse observation. The policy will cover:
Standard 11: Reports
All services will have a policy about the preparation of reports. This policy will cover:
Standard 12: Affidavits
Services will develop a policy on producing affidavits on supervised contact cases. This will cover the procedures to be used in the particular service when an affidavit is required.
Standard 13: Case Review, Termination of the Service and Evaluation
Services will have processes for reviewing cases, for terminating the service, and for evaluating the effectiveness of the service. These will cover: